How to Unsubscribe Users From NotifyVisitors Panel

  • Created : Apr, 16, 2021
  • Last Updated : Jul, 22, 2024

Unsubscribe Users From all channels

Online marketing has opened many avenues for marketers to be accessible to the customers at all channels. As your customers are omnipresent, so do the marketers have to create an omnichannel strategy to reach customers wherever they are. Various marketing channels such as Email, SMS, and Whatsapp have enabled marketers to engage customers with automated and triggered messages.

Marketers can therefore provide the best customer services to the customers by giving them real-time updates, catchy offers to engage and re-engage them. But many times the customers may feel most of the messages as irrelevant. In such scenarios, many customers feel the urge to unsubscribe to your SMS, EMAIL, OR WHATSAPP CAMPAIGNS.

NotifyVisitors gives you an easy feature to unsubscribe users from the NotifyVisitors dashboard.

Read this article to know how you can unsubscribe users from the panel.

How to Unsubscribe Users From NotifyVisitors Dashboard :

Follow the below steps to unsubscribe users from the panel :

  • Navigate to the NotifyVisitors dashboard> Analytics > Segments > Users list.

                   

  • Search the user you want to unsubscribe, by their User Id, email, phone, or name in the “SEARCH” bar. Click on the checkbox option before the name of any user whom you want to unsubscribe and you will view the option of “Unsubscribe” in the Subscription category.

                                         

  • As you click on the “Unsubscribe” option, you can choose to unsubscribe the selected user from one or all the channels. Refer to the below image to gain more clarity.

         

Once you choose the channel or channels from which you want to unsubscribe the user, click on the UPDATE button. The specific user will stop receiving the updates from the selected channel or channels.

How to view the unsubscribe/subscribe status in NotifyVisitors Dashboard :

  • Click on the user to view the services from which he/she is being unsubscribed.

           

  • Go to the Attributes section to view the status of “Unsubscription”.

               

The unsubscription gives you as well as users the power to engage them only with the relevant messages which they want to receive. The more relevant your messages will be, the more they will engage and convert better.

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